Frequently asked questions

Our Stadium suites at Arena Green are about a one-minute walk from the National Stadium — Stadium Suite 3 is around 20 steps away. Guests walk to concerts, matches and exhibitions and avoid the traffic and parking entirely.

Axiata Arena is inside the same Bukit Jalil sports complex — a few minutes’ walk from the Stadium suites, or about five minutes by car from the Pavilion studios. We send walking directions when you book.

Yes — it’s what most of our guests come for. After a late show you walk back in minutes instead of waiting for surge-priced rides in post-event traffic. Dates around big concerts book up early, so message us as soon as you have tickets.

Pavilion Bukit Jalil — a 30-second walk from our Pavilion studios and a five-minute drive from the Stadium suites. It has hundreds of shops, restaurants, cinemas and a supermarket. The Mines and Mid Valley Megamall are about 15–20 minutes by car.

Yes. The International Medical University (IMU) and Asia Pacific University (APU) are both a three-to-four-minute drive away. Parents often stay with us for orientation, open days and graduation — book early for those weeks.

Bukit Jalil is a well-established, family-friendly neighbourhood. Both buildings have 24-hour security, CCTV and access-card entry, and the surrounding streets are well lit.

Plenty. There’s a 24-hour mamak right outside the Arena Green entrance, and Pavilion Bukit Jalil has food courts and restaurants for every taste — nasi lemak, dim sum, roti canai or Western food, all within minutes.

Message us on WhatsApp at +60 12-368 7311 for live availability — it’s the fastest way. You can also book on Airbnb, where we’re a Superhost with Guest Favourite status, or email sales@vvip.com.my with your dates and number of guests.

Check-in is from 3:00 pm and check-out is by 11:00 am. Check-in is self check-in — we send you clear instructions before you arrive. Early check-in or late check-out can often be arranged; just ask in advance.

Rates change with concerts, school holidays and seasons, so we quote for your exact dates. Message us on WhatsApp and we’ll reply with availability and the price.

Usually one night. Around major concerts and sports events a two-night minimum may apply — ask us for your dates.

Airbnb bookings follow the cancellation policy shown on the listing. For direct bookings, we’ll confirm the cancellation terms with you on WhatsApp before you pay.

Yes — weekly and monthly stays are welcome. Message us with your dates for a quote; long stays suit students’ families, business trips and relocations.

Each Stadium suite sleeps up to 6 guests in three bedrooms (one king bed, three single beds and a foldable sofa mattress). The Pavilion studios suit couples and small groups — tell us your group size and we’ll recommend the right one.

Free Wi-Fi, aircond in every bedroom, a fridge, microwave and electric kettle, a water heater, fresh towels and bed linen, and free parking. Stadium Suites 1 and 2 have a balcony hammock; Suites 3 and 4 and both Pavilion studios have a washing machine; the Pavilion studios also have an induction cooker and access to the building’s infinity pool and gym.

Yes. Stadium Suites 3 and 4 and both Pavilion studios have a washing machine. Staying in Suite 1 or 2? There’s a self-service laundry right outside the Arena Green entrance at Gate 3.

Yes. Each Stadium suite includes one free parking bay, and the Pavilion studios have parking inside Revo Pavilion. Coming with two cars? Let us know when you book and we’ll help arrange an extra bay.

Yes — every suite has free high-speed Wi-Fi that handles streaming and video calls. The password is in the welcome guide in the suite.

Very. The three-bedroom Stadium suites give everyone space, and there’s a full kitchen for simple meals. If you need a baby cot or high chair, tell us in advance and we’ll do our best to arrange one.

A Grab or taxi takes about 45–60 minutes depending on traffic, typically around RM70–100. Or take the KLIA Ekspres to KL Sentral and continue by LRT or Grab — about 60–75 minutes in total. We send detailed directions once you’ve booked.

Yes. Take the LRT Sri Petaling Line to Bukit Jalil station — about a 6-minute walk (550 m) to Arena Green. From KL Sentral, change at Masjid Jamek. On event days it’s the easiest way to avoid traffic.

English, Mandarin, Cantonese, Hokkien, Bahasa Melayu and Bahasa Indonesia — message us in whichever is easiest for you.